Shipping policy
SHIPPING POLICY – EVER DESI STUDIO
At Ever Desi Studio, we are committed to delivering thoughtfully crafted home décor products safely and efficiently.
Shipping Locations
We currently ship to:
- Netherlands
- European Union countries
For B2B / wholesale orders or shipping outside these regions, please contact us at contact@everdesistudio.com prior to placing an order.
Processing Time
- All orders are processed within 2–5 business days
- Processing times may vary during peak seasons or for made-to-order items
- B2B orders may require additional processing time depending on order size and customization
Shipping Time
Estimated delivery timelines:
- Netherlands: 3–7 business days
- Other EU countries: 5–10 business days
Delivery times are estimates and may vary due to carrier delays, customs clearance, or external factors beyond our control.
Shipping Charges
- Shipping costs are calculated at checkout based on:
- Destination
- Order size and weight
- Any applicable shipping fees will be clearly displayed before order confirmation
Customs, Duties & Taxes
- For orders within the EU, applicable VAT is charged at checkout where required
- For B2B customers, tax treatment may vary based on VAT registration and applicable regulations
- Ever Desi Studio is not responsible for delays caused by customs authorities
Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email with tracking details (where available)
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us at contact@everdesistudio.com within 48 hours of delivery, along with:
- Order number
- Photos of the damaged item and packaging
We will review the issue and work with you to provide a suitable resolution.
Incorrect Address
Please ensure that your shipping address is accurate at the time of checkout.
Ever Desi Studio is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
B2B / Wholesale Shipping
- Shipping terms for B2B orders may differ from retail orders
- Freight, insurance, and delivery timelines will be communicated separately for wholesale purchases
Contact Us
For any shipping-related questions, please contact:
contact@everdesistudio.com